Ordering
New Customers1. Find the Items You Want
2. Add the Items to Your Shopping Cart
3. Proceed to Checkout
4. Register
5. Enter a Shipping Address
6. Choose a Payment Method
7. Choose a Shipping Method
8. Review and Submit Your Order
How long does it generally take to process an order?
It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method.
How can I check my Newidget.com order status online?
Go to the order status page.
I think I may have inadvertently placed a duplicate order. What should I do now?
Contact our customer service immediately. We will void the order for you as long as it has not yet been invoiced or shipped. If duplicate orders have been shipped, obtain the tracking number(s) for the order(s) you do not want and call shipping carrier to refuse those shipments. You will be refunded in full when those items are returned to Newidget.com.
Can I add, change or remove items from my order after it has been submitted?
You may contact our customer service before the order was processed. After that, the order cannot be voided.
May I combine two separate orders to save on shipping costs?
We can only combine orders if they have not been processed, and the shipping will be recalculated.
What happens if an item is backordered?
If an item is found to be out of stock after your order has been placed, then it will automatically be removed from your order. We will not hold up an order because an item is backordered. You will not be charged for the backordered item or for the shipping cost of the item (if you were already charged, you will be refunded). The item that was backordered will have to be re-ordered online when it becomes available again.
Can Newidget.com use registered mail for my APO/FPO order?
Presently we do not offer a registered mail option for APO/FPO orders. We currently utilize only the standard service offered by the United States Postal Service to keep rates as low as possible.
Does Newidget.com sell or release my personal information?
Newidget.com respects your privacy. We will not under any circumstances sell or release your information to anyone without your consent.
